Account & Billing
Update Payment Method, Email, Phone Number, Shipping/Billing Address, & Password
- How to log into your Levels member portal
- How to Update Your Account Profile Information
- How to Enable/Disable Levels App Notifications
- How to Reset Your Password
- How to turn on/off the auto-renewal of your Levels Annual Membership
- How to renew your Levels annual membership if it's expired
- How to switch your order to a different CGM-type (Dexcom or FreeStyle Libre)
- How to Cancel your CGM Subscription
- FAQ: Can I transfer out my prescription to my local pharmacy?
- Refund & Return Policies
- FAQ: Can I share my sensors?
- How to Delete your Data
- How to Refer a Friend to Levels