How to Update Your Account Profile Information

Overview

This article walks you through how to update the following account information: payment method, shipping/billing address, name, phone number, and DOB.

To update billing information: 

  • Log into the member portal, https://app.levelshealth.com/home
  • Select Manage Account
  • Scroll all the way down to the Billing Info section 
  • select Update your method of payment


To update your shipping address:

  • Log into the member portal, https://app.levelshealth.com/home
  • Select Manage Account
  • Scroll all the way down to the Shipping Address section 
  • select Update your shipping address


Update your Date of Birth 

  1. Log into your Levels member portal here.
  2. Update Profile Information section on right-hand side of screen as needed.
  3. Click Save Changes on left-hand side of screen.

Update Name and Phone Number:

  • To update the name or phone number associated with your account, please email support@levelshealth.com, and a Support team member will be happy to update it for you.

If you have any questions, please email the Support team at support@levelshealth.com.


Further reading:

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