How to switch your order to a different CGM-type (Dexcom or FreeStyle Libre)
This article shows you how to switch your CGM subscription to a new type of sensor. If you're currently using Freestyle Libre CGM and want to switch to Dexcom CGM [OR] currently using Dexcom CGM and want to switch to Freestyle Libre CGM).
Note: You are only able to switch your CGM type if you're signed up for an ongoing CGM subscription. To sign up for a subscription, visit How to Order More Sensors (CGMs)
How to switch to a new CGM-type (Dexcom or FreeStyle Libre):
- Log into your Levels member portal here.
- Click the Manage Account button
- Select Manage CGM Kit Subscription
- Scroll down to the Change you CGM Kit Type section, and select Change to Manual-scan sensor (Freestyle Libre) / Real-time sensor (Dexcom G6)
You will start receiving the new CGM-type in your next subscription shipment.