What is your refund & return policy?

Levels offers a no questions asked refund policy.

If you're still waiting for your order to be delivered, you can cancel at any time for a full-refund by reaching out to us via support@levelshealth.com

If you've already received your order but are not satisfied with your experience, let us know why at support@levelshealth.com. We'll do what we can to help out and issue a refund.

A note on returns...

Since Levels uses products prescribed for individuals, our partner pharmacy is unable to accept returns of hardware. In the event of a refund or cancellation, you may keep or dispose of your Levels kit.

Remember, prescription products used in the Levels program may not be shared, resold or redistributed under any circumstances.