What is your refund & return policy?
Levels offers a no questions asked refund policy.
If you're still waiting for your order to be delivered, you can cancel at any time for a full-refund by reaching out to us via firstname.lastname@example.org
If you've already received your order but are not satisfied with your experience, let us know why at email@example.com. We'll do what we can to help out and issue a refund.
A note on returns...
Since Levels uses products prescribed for individuals, our partner pharmacy is unable to accept returns of hardware. In the event of a refund or cancellation, you may keep or dispose of your Levels kit.
Remember, prescription products used in the Levels program may not be shared, resold or redistributed under any circumstances.