What should I do if my sensor partially comes off?

If your sensor becomes partially or fully dislodged from its original place, don't attempt to push it back in. Remove your sensor and we'll ship you a replacement sensor. Please follow these steps:

  1. Do not attempt to push the sensor back in
  2. Remove your sensor
  3. Apply your second sensor (if you have one)
  4. Request a replacement sensor by sending an email to support@levelshealth.com
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