How to Remove your CGM

Overview: 

Here's how to remove your CGM. Instructions vary depending on what type of CGM you use.


  For Dexcom G6 users:

  1. In the Dexcom G6 app select Settings > Stop Sensor.
  2. Remove your Levels Performance Cover.
  3. To remove the CGM, gently peel the edges away from the skin as you would a bandage. You can loosen a strongly adhering CGM by applying baby oil or vegetable oil for 5-10 minutes before removing it.
  4. To remove the transmitter from the holder, push down the lip of the transmitter holder and break open its wide end. Pull the transmitter out of the holder and keep it to use with your next sensor. 

**Do not throw away your transmitter** You will reuse your transmitter with new CGMs until its lifespan of 90 days. We’ll make sure to send you a new transmitter in further subscription kits before your current one expires.

5. Throw away the used CGM. They cannot be reused or recycled.

6. Apply your next Dexcom G6 CGM by following these instructions.


For Freestyle Libre users:

  1. Remove the Levels Performance Cover.
  2. To remove the CGM, gently peel edges away from the skin as you would a bandage. You can loosen a strongly adhering CGM by applying baby oil or vegetable oil for 5-10 minutes before removing it. 
  3. Throw away the used CGM. They cannot be reused or recycled.
  4. Apply your next Freestyle Libre CGM when you’re ready, following these instructions.

Note: It's ok to take a break between CGMs. The Levels app will be waiting for you when you're ready to continue. Keep in mind that CGMs have an expiration date, so make sure to use your CGMs before they expire.

If you have any questions, please contact the Levels Support team at support@levelshealth.com.


Further Reading:
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