FAQ: I already have a CGM prescription - can I use it with Levels?

FAQ:

I already have a CGM prescription - can I use it with Levels?

Answer:

Levels doesn't currently support linking existing CGMs or Libre accounts to our app or platform. The Levels program requires members to fill out our medical consult form and obtain a prescription through one of our partner physicians to have the order filled by our partner pharmacy. We know there is strong interest for us to provide an app-only version of Levels (where you can use a preexisting CGM obtained elsewhere), but this is not something we are offer just yet!

If you would like to proceed with using the Levels app, you will need to pay directly out of pocket and obtain the CGM prescription through our consult process and partner physician. You can then try to submit to your insurance for reimbursement, but Levels cannot speak to their reimbursement policy.

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