FAQ: Can I get my Dexcom G6 or G7 sensor wet?

FAQ:

Can I get my sensor wet? Can I swim with my sensor?

Answer:

Yes, your sensor is designed to get wet and can be comfortably worn while swimming, showering, or exercising. The Dexcom G6 and G7 sensors are water-resistant and may be submerged under 8 feet of water for up to 24 hours without failure when properly installed.

Recommendations for keeping your sensor secure through moisture:

• Wear a fresh performance cover. The more secure the performance cover is, the better it will keep your sensor protected. When sensors become loose, so if you notice that your performance cover is peeling off, we encourage you to replace it right away. If you ever need more performance covers, please email support@levelshealth.com and we'll be happy to ship you more!
• If performance covers aren't cutting it (which may happen if spending excessive time in the water, sauna, etc) some members have found that Skin Tac Wipes provide sufficient protection. Skin Tac Wipes are very effective, so if you opt to use them, we would also recommend using the Tac Away Wipes to remove the adhesive solvent. 

Please note: You may experience signal loss while swimming if you are farther than 20 feet away from your mobile device. The Dexcom will continue to save readings even if the signal is lost and will upload the data as soon as the bluetooth connection is restored. The Dexcom G6 will hold up to 3 hours worth of data without a bluetooth signal and the Dexcom G7 can hold up to 24 hours of data without a bluetooth signal. 

If you have any additional questions please feel free to reach out to the Support Team at support@levelshealth.com.